Reinventing the banking customer experience beyond transactional services
Banks’ undisputed supremacy in financial services is put at risk by the ongoing mutation of the banking ecosystem. Financial institutions seem to be gradually placed in the role of ’commodities‘. A profound transformation of the regulatory and competitive landscape is sketching out the early stages of a Platform-as-a-Service era, forcing the whole industry to reinvent its business beyond basic transactional services.
Our Digital Banking Platform empowers banks to accelerate their digital transformation and transform their customers’ experience across all channels (mobile, web, conversational). It acts as a flexible and modular service layer, enabling financial institutions to quickly and cost-efficiently overcome the limitations and constraints associated with their legacy system.
How can our Digital Banking Platform support you?
Off-the-shelf products: Fill the gaps in your digital transformation quickly and cost-effectively with ready-to-go solutions
Business accelerators: Accelerate your digital strategy with a wide set of services provided by Worldline and partners
Tailor-made:Translate your specific business needs into efficient, end-to-end solutions thanks to our industry knowledge and UX/UI expertise
Daily Banking: Accounts and operations, mobile wallets, alerting and push notifications, products online subscription, etc
Financial coaching: Travel assistant, saving challenges, projects, etc.
Transfers and payments: SEPA, P2P, Instant Payments, etc.
Customer service: Secure messaging, document management, etc.
Security and fraud: Strong Customer Authentication, biometrics, authentication process management, e-Identity, etc.
PSD2 and Open Banking: FinTechs integration, consent, API monetization suite, etc.
Value for our clients
Build out channel capabilities in a stepwise approach
Deliver compelling customer experiences tailored to your audience and bank
Explore new platform (business) models while guaranteeing security
Reduce digital innovation uncertainties and costs
Digital Banking Platform – Related products and services
Our Digital Banking Platform solution won the PayForum Award 2018 in the 'API category.
Ovum on the Radar
The Digital Banking Platform of Worldline is helping European financial institutions to address the new technological and regulatory challenges they encounter – such as Conversational AI or Open Banking. Discover the solution’s characteristics as well as Ovum’s recommendations in this exclusive ‘On the Radar’ report.
Learn more about our modular platform and discover all the ways you could be accelerating your digital strategy with natural, intuitive and engaging customer experiences across channels while benefiting from various off-the-shelf business enablers fuelled by Worldline and pre-vetted partners.